DHL Express from ShipStation
DHL Express from ShipStation offers international shipping services to ShipStation API accounts based in the US and Canada.
This guide provides developers with the details needed to build DHL Express from ShipStation shipping capabilities into your ShipStation API workflows.
ShipStation API also allows you to connect your own existing DHL Express account and the requirements and service details are different than those for DHL Express from ShipStation. For details about connecting and using your own DHL Express account with ShipStation API, see the DHL Expresss guide specific to your account country:
Requirements
US accounts carrier_name: dhl_express_worldwide
Canada accounts carrier_name: dhl_express_walleted
- A ShipStation API account based in either the US or Canada.
- ShipStation Carriers must be activated for the account and have a positive account balance to create labels. See our Using ShipStation Carriers page for details about activating in your account.
Rates
DHL Express from ShipStation supports rate shopping with ShipStation API.
Service Details
Available DHL Express from ShipStation services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services endpoint at any time.
International Services
| Service | API Code | Origin Countries |
|---|---|---|
| Express Worldwide | dhl_express_worldwide | US, CA |
| Express Worldwide Documents | dhl_express_worldwide_documents | CA |
| Express 12:00 Documents | dhl_express_worldwide_1200_documents | CA |
| Express 12:00 | dhl_express_worldwide_1200 | CA |
| Express 10:30 Documents | dhl_express_worldwide_1030_documents | CA |
| Express 10:30 | dhl_express_worldwide_1030 | CA |
| Express 9:00 Documents | dhl_express_worldwide_900_documents | CA |
| SERVIExpress 9:00CENAME | dhl_express_worldwide_900 | CA |
Return Services
DHL Express from ShipStation does not currently support return services.
Packages
The following carrier package types are available for DHL Express from ShipStation services:
| Name | API Code | Details |
|---|---|---|
| Express Envelope | dhl_express_wallet_exp_env | Available for US shipments using Express Worldwide service only. |
You can also use custom package types or the generic package package type.
Adding Shipment Insurance
DHL Express from ShipStation does not support adding carrier insurance to shipments created in ShipStation API. US accounts can add Parcelguard protection to DHL Express from ShipStation shipments.
Review the Parcel Insurance page for details about adding shipment insurance with ShipStation API.
Label Support
- Label sizes: 4" x 6", 4" x 8"
- Label formats: PDF
Label Reference Fields
DHL Express from ShipStation does not support adding custom label messages.
Multi-Package Labels
DHL Express from ShipStation supports creating multi-package shipments for Canada services only.
Label Branding
DHL Express from ShipStation does not support label branding.
Voiding Labels
DHL Express from ShipStation supports voiding labels with ShipStation API. Labels must be voided within 30 days of the label create date.
See our Void a Label page for details about voiding labels with ShipStation API.
Paperless Labels
DHL Express from ShipStation does not support creating paperless labels for details about creating paperless labels with ShipStation API.
Customs Declarations
DHL Express electronically submits your customs declarations. However, you can also download commercial invoices for DHL Express shipments from the forms_download object in the label response if needed.
Delivery Confirmation
| Confirmation Type | API Code | Description |
|---|---|---|
| Electronic signature | signature | Signature is required for the shipment to be delivered. This signature may be a neighbor, building manager, or the recipient can authorize the release of the package (without being present). |
See our Delivery Confirmation page for more details about using the confirmation property.
Advanced Options
DHL Express from ShipStation supports certain advanced options, which you can add to the shipment object when creating a shipment or label.
| Option | Type | Default Value | Description |
|---|---|---|---|
saturday_delivery | boolean | false | Indicates that the carrier should charge for delivery on Saturday for services that do not otherwise include saturday delivery. Available to both US and Canada accounts. |
delivery_duty_paid | boolean | false | Indicates the shipment is DDP (that is, the shipper is paying the duties/taxes for the shipment rather than the recipient). Available for US accounts only. |
To ensure you always have the most up-to-date information about a carrier's advanced options, use the list carrier options call.
Manifests
DHL Express from ShipStation does not require manifesting your shipments.
Scheduling Pickups
DHL Express from ShipStation supports scheduling pickups using ShipStation API.
Service Points (PUDO)
DHL Express from ShipStation does not support shipping to service points.
Tracking
DHL Express from ShipStation supports receiving tracking updates. Review our ​Track a Package guides​​ for details on tracking with the ShipStation API.